This Privacy Policy describes how iTechienico (“we”, “our”, “us”) collects, uses, stores, and protects personal information of users who visit or use our website and services. We are committed to protecting your privacy in accordance with Indian Information Technology Act, 2000, IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, applicable US laws, and aligned with GDPR principles where applicable.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a) Automatically Collected Information

When you visit iTechienico-owned websites, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and URLs
• Date, time, and referral source

This data is used for security, fraud prevention, analytics, and system optimization.

b) Personal Information Provided by You

When you place an order, create an account, contact support, or use our services, we may collect:

• Name
• Email address
• Phone number
• Billing address
• Domain or service-related information

c) Payment Information

Payment details such as credit/debit card or other payment credentials are collected only for transaction processing and recurring billing. iTechienico does not store full card details on its servers and relies on secure third-party payment gateways.

2. Use of Information

We use the collected information for the following purposes:

• To provide and manage services (web hosting, technical support, billing)
• To communicate regarding orders, invoices, renewals, and service updates
• To prevent fraud and ensure platform security
• To comply with legal and regulatory obligations
• To improve website performance and user experience

We collect only the minimum data necessary for legitimate business purposes.

3. Legal Basis for Processing (GDPR Alignment)

Personal data is processed based on one or more of the following:

• User consent
• Performance of a contract
• Legal obligations
• Legitimate business interests such as security and fraud prevention

4. Security of Personal Information

iTechienico follows reasonable security practices as mandated under Indian IT laws.

• All data transmission is protected using SSL encryption
• Sensitive data is encrypted before storage
• Access to personal information is restricted to authorized personnel only
• Systems are protected using firewalls, monitoring, and security controls

While we take strong measures to protect data, no system is 100% secure, and absolute security cannot be guaranteed.

5. Disclosure of Information to Third Parties

We do not sell or rent personal data. Information may be shared only under the following circumstances:

• With employees or contractors for service delivery (billing, support)
• With domain registrars for domain name registration
• With trusted third-party service providers (payment gateways, security tools)
• When required by law, court order, or government authority
• In case of business transfer, merger, or acquisition

Only minimum necessary information is disclosed in all cases.

6. Use of Cookies

iTechienico uses cookies and similar technologies to:

• Maintain user sessions
• Improve website functionality
• Track referrals and marketing performance
• Enable remarketing and advertising through third-party platforms

Users may control cookies through their browser settings.

7. International Data Transfers (India & USA)

iTechienico operates globally. Personal information may be transferred to and stored on servers located in India, the United States, or other countries.

By using our services, you consent to such international data transfers, which are protected through appropriate safeguards and governed by this Privacy Policy.

8. Data Retention Policy

Personal information is retained only as long as necessary for:

• Service delivery
• Legal, tax, and accounting compliance
• Dispute resolution

After the retention period, data is securely deleted or anonymized.

9. User Rights

Subject to applicable laws, users have the right to:

• Access their personal information
• Request correction or updates
• Withdraw consent (where applicable)
• Request deletion of personal data

Requests can be made through the iTechienico contact or support channels. Certain data may be retained if required by law.

10. Third-Party Websites

This Privacy Policy applies only to iTechienico-owned websites. We are not responsible for the privacy practices of third-party websites linked from our platform.

11. Policy Updates

iTechienico may update this Privacy Policy periodically. Any changes will be posted on this page and will become effective immediately upon publication.

12. Contact Information

For any privacy-related questions or requests, please contact iTechienico through the contact details available on our website.